Frequently asked questions
What are your crayons made of, are they vegan?
Are crayons are non-toxic and made from Soy wax, Carnauba wax and Cocoa butter they are coloured using non-toxic earth pigments making them vegan and eco friendly.
Can I choose what colours I have?
Unfortunately we can't offer a custom colour for all our sets, if you choose to purchase an Adoption set you can leave a colour prefrence in the notes for the Chunky crayon.
How long will my order take to arrive?
All our crayons are hand made to order, our current turnaround time is 1-2 weeks. This is the time it will take for your order to be dispatched. For information on our shipping please look here.
My order has arrived but there is a problem, what shall I do?
Please email email@example.com with your order number and your problem, we will do our best to get this solved asap.
My order still hasn't arrived, what shall I do?
If it has been 2 weeks since your dispatch email and your order hasnt arrived please email firstname.lastname@example.org with your order number. When posted we recieve proof of postage for all items, this can be sent if requested.
Do you do Wholesale orders?
Yes I do offer wholesale, for more information please complete the inquiry form here.